Privacy Policy
Effective Date: April, 2025
Dark Horse VA is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with Missouri state laws and applicable privacy regulations.
Information We Collect
WeWe collect the following information to operate and improve our services:
- Automatically Collected Data: This includes IP address, browser type, pages visited, and access times to help us manage and secure our website.
- Voluntarily Provided Data: When you contact us or use our services, you may provide your name, email address, phone number, and business-related information.
We do not collect or use mobile phone numbers for marketing or promotional purposes unless explicitly provided for service-related communication.
Use of Collected Information
Your information is used solely to:
- Deliver and improve our virtual assistant services
- Respond to your inquiries and support requests
- Maintain security and detect/prevent fraud
- Improve website functionality and user experience
No mobile information will be shared with any third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience. These do not collect personal information and may be disabled in your browser settings.
Links to Third-Party Websites
Our website may include links to external sites for your convenience. We are not responsible for the privacy practices or content of these sites. Visiting external sites is at your discretion.
User-Generated Content & Feedback
Feedback or content submitted to Dark Horse VA may be used to improve our services or support communications. No personal data will be shared without your consent.
Data Protection & Security
We implement commercially reasonable measures to protect your personal data from unauthorized access, misuse, or loss. While no online method is 100% secure, we actively monitor and update our systems.
Your Rights Under Missouri Privacy Laws
As As a Missouri resident, you have the right to:
- Access and Correct your personal information
- Request Deletion of your data when it is no longer needed
- Opt-Out of non-service-related communications
To exercise these rights, please contact Kat@darkhorseva.net.
Privacy Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review this policy periodically.
For questions or concerns regarding this policy, contact Kat@darkhorseva.net.